Process mapping
We walk the line with your operators. Documented procedure and actual practice always differ, and the difference is the requirement.
Service 12 — Industrial software
Automating physical processes through logic and code, working directly with your hardware vendors. Plant-floor systems, protocol integration, machine data and interfaces built for gloves and noise.
On a plant floor a bug does not produce a bad screen — it produces scrap, downtime or an unsafe condition. That changes everything about how the software is built: more validation, more interlocks, more explicit states, and a testing discipline that assumes the worst input will eventually arrive.
We work directly with your hardware vendors rather than around them. Their protocol documentation, their commissioning window and their engineers on the call. It is slower to arrange and dramatically faster than reverse-engineering a proprietary bus at two in the morning.
An operator interface is used by someone wearing gloves, standing up, in bad light, under time pressure, possibly on their fourth consecutive shift. Large targets, unambiguous states, no hidden menus, and colour that still works when the screen is filthy. Consumer design instincts are often exactly wrong.
Deliverables
We walk the line with your operators. Documented procedure and actual practice always differ, and the difference is the requirement.
Modbus, OPC UA, MQTT, serial and proprietary buses, with vendor engineers involved from the start.
Reliable capture, buffering through network loss, time-series storage and dashboards people actually open.
Built for gloves, glare and urgency. Unambiguous states, confirmations on anything destructive.
Software that respects the safety system rather than substituting for it, with fail-safe defaults everywhere.
On the floor for cutover, with a rollback plan and a documented handover to your maintenance team.
Shapes of the work
| System | What it delivers | Typical duration |
|---|---|---|
| Machine data collection | Real downtime and OEE numbers instead of estimates | 6–10 weeks |
| Operator interface | One screen instead of three and a clipboard | 8–14 weeks |
| Process automation | A manual sequence executed consistently | 3–6 months |
| Line integration | Machines from four vendors behaving as one line | 4–9 months |
Stack
We work in your stack when you have one. These are our defaults when the choice is ours.
Questions
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Ignition
Tell us the problem, the users and the systems already in place. We will identify the right discovery or build step.